Plain language, no fine-print tricks

Terms & Privacy

What you're agreeing to when you apply, and what we do with your information.

Application Terms

The application fee

Applying to a Cave Travel program requires a non-refundable application fee, charged through Stripe at the time of application. This fee covers the cost of reviewing your application and is separate from the trip itself. Paying the fee does not guarantee selection.

Accuracy of information

By applying, you confirm that the information you provide — including your name, date of birth, and passport details — is accurate. Cave Travel may withdraw an offer of selection if information provided during application is later found to be false.

If selected

Selected applicants will be contacted by email with next steps. Flights, accommodation, meals, in-country transport, group activities, and visa costs (where applicable) are covered by Cave Travel for the duration of the program. Personal travel insurance and personal spending remain the applicant's responsibility.

Eligibility

Applicants must be 18 or older at the time of travel and hold a passport valid at least 6 months beyond the program's end date.

Changes to a program

Dates, itinerary details, and the application deadline may be adjusted before departure. Selected applicants will be notified of any material change that affects their travel.

Privacy Policy

What we collect

When you apply, we collect your name, email, phone, address, city, country, nationality, date of birth, passport number and expiry, optional social media handles, and your written answers to the application questions.

How your passport number is handled

Your passport number is encrypted before it is stored and is never sent to Stripe, included in emails, put in a URL, or written to server logs. Only authorized staff can reveal the full number when needed, and each time it's revealed, that action is logged internally.

How payment information is handled

Payment is processed entirely by Stripe. Cave Travel never receives or stores your full card number.

Who can see your application

Only authorized Cave Travel staff with access to the admin dashboard. Your information is not sold, rented, or shared with third parties for marketing.

How long we keep your data

We retain application records for as long as needed to run the program you applied to and to meet any applicable legal or accounting requirements. If you'd like your data deleted sooner, contact us and we'll action it where we're not required to retain it.

Contacting us about your data

If you have questions about what we hold on you, or want to request a correction or deletion, reach out with your application reference so we can locate your record.

Back to FAQ